Our Team
About Us
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Senior Leadership Team
- Dr. Anna Marshall-Brown | Managing Clinical Director
- Graeme Mason | Managing Director
- Jane Symon | Practice Manager
Rest of Our Valued Team
- Dr. Melanie Carr MRCVS | Director and Veterinary Surgeon
- Dr. Hannah Mackenzie MRCVS | Director and Veterinary Surgeon
- Dr. Nicky Tyrrell MRCVS | Veterinary Surgeon
- Dr. Sam Swift MRCVS | Veterinary Surgeon
- Dr. Vilma Skade MRCVS | Veterinary Surgeon
- Dr. Emma Sarginson MRCVS | Veterinary Surgeon
- Sophie McKenzie-Palmer RVN | Veterinary Nurse
- Faith Neal RVN | Veterinary Nurse
- Jess Cranfield-Smith RVN | Veterinary Nurse
- Eloise Dawson | Student Veterinary Nurse
- Charlotte Van Dok | Student Veterinary Nurse
- Sarah Unsworth | Patient Care Assistant
- Josie Weddepohl | Patient Care Assistant
- Martine Tuck | Head Receptionist
- Debbie Ketteringham | Receptionist
- Cathryn Norman | Receptionist
- Jenny Emmerson | Receptionist
- Tia Jackson | Receptionist
- Charlotte Praxner | Receptionist
Our Vision, Mission and Values
To deliver exceptional veterinary care and advice to our clients and their pets all while upholding the highest standards of animal welfare.
Feedback and Complaints
We are dedicated to delivering exceptional service to our customers. However, if you feel that we have not met your expectations, we highly value your feedback. In the rare event that you have a complaint, we encourage you to address it directly with us. If the matter requires further attention, please contact the practice manager in writing. A copy of our complaints procedure can be provided upon request.
Accreditations
International Society of Feline Medicine – Silver Cat Friendly Clinic 2023. For more information, please visit the cat friendly clinic website.
Dogs Trust and British Veterinary Behaviour Association – Dog Friendly Clinic Scheme 2024. For more information, please visit the dog friendly clinic website.
Climate Impact Statement
We are committed to minimising our environmental impact and promoting sustainability. To reduce our carbon footprint, we have implemented eco-friendly practices and educate our staff and clients about environmental stewardship. By prioritising sustainability, we aim to contribute positively to the well-being of animals and the planet, continuously exploring innovative ways to further minimise our environmental footprint and support a greener future.